Coming Soon
5 Ways a Paralegal Can Streamline Your PI Case Workflow
Learn how delegating key paralegal tasks can help you focus on client relationships and case strategy.
NorthStar Paralegal
Overwhelmed by Personal Injury Paperwork?
Get expert paralegal support remotely — fast, accurate, and affordable case preparation for attorneys handling personal injury claims.
15+
Years of Experience
100%
Remote & Secure
- Medical Record Summaries & Chronologies
- Demand Packages & Settlement Support
- Discovery & Litigation Assistance
- Case Management & Deadline Tracking
- Serving PI Attorneys Nationwide
Focused on Your Clients
Remote paralegal services specializing in personal injury case management, medical record summaries, and demand letters — so you can close more cases.
Fast & Reliable
Medical chronologies, demand packages, and case summaries completed on time, every time. Serving personal injury attorneys nationwide.
Stronger Results
The documentation, organization, and case support you need to maximize results for your personal injury clients — with less stress on your end.
Helen Franklin
15+
Years Experience
About NorthStar
Trusted Paralegal Support for Personal Injury Attorneys
Helen Franklin is a Paralegal with over 15 years of experience in the legal field, with a strong background in personal injury and criminal prosecution law, including extensive litigation experience.
Throughout her career, she has supported attorneys through all phases of legal proceedings, consistently managing complex cases with precision, efficiency, and attention to detail. Helen earned her Associate of Applied Science in Paralegal Studies, Summa Cum Laude, and has additional experience working with wills, probate, estate planning, insurance defense, and other related legal matters.
To better connect with and support attorneys managing demanding caseloads, Helen founded NorthStar Paralegal, LLC — a freelance paralegal business dedicated to providing reliable, high-quality legal support. Attorneys who work with Helen benefit from a paralegal who is highly organized, deadline-driven, and proactive.
She understands the demands of litigation and the importance of accuracy, confidentiality, and efficiency, allowing attorneys to focus on strategy and advocacy while knowing their cases are in capable hands.
Based in Montana, Helen enjoys reading, cooking, gardening, and spending time with her family outside of her professional life. She also loves caring for her dogs and chickens, which helps her maintain balance and perspective.
Attorneys seeking experienced, dependable freelance paralegal support are invited to connect with Helen to discuss how NorthStar Paralegal, LLC can assist with their caseload needs.
A.A.S. Paralegal Studies, Summa Cum Laude
15+ Years Litigation Experience
Schedule a Consultation
What We Do
Our Services
Focus on Your Clients. We'll Handle the Details.
100% remote, secure, and efficient paralegal support for personal injury litigation at all stages of a case, with additional assistance available in other practice areas as needed.
01
Case Intake & Initial Fact Gathering
Conduct client interviews, collect accident details and reports, and prepare comprehensive intake summaries for attorney review.
02
Medical Records Retrieval & Organization
Request, track, and organize medical records, bills, and treatment summaries to support injury claims.
03
Client Communication Support
Provide professional, timely updates to clients regarding case status, document needs, and upcoming deadlines.
04
Liability & Negligence Research
Research statutes, case law, and regulations relevant to motor vehicle accidents, slip-and-falls, workplace injuries and other PI matters.
05
Insurance Correspondence Management
Draft and manage communications with insurance adjusters, including status updates, document submissions, and coverage inquiries.
06
Demand Packages & Settlement Support
Draft persuasive demand packages that outline liability, injuries, treatment, medical specials, and lost wage calculations for settlement negotiations.
07
Discovery Support
Draft interrogatories, requests for production, and responses. Organize digital discovery materials for litigation.
08
Deposition & Hearing Preparation
Create outlines, summarize deposition transcripts, and organize exhibits for proceedings.
09
Legal Research
Research case law and statutes, jurisdictional analysis, and litigation support memoranda, conducted through the attorney’s existing subscriptions.
10
Transcription Services
Prepare transcriptions of depositions, statements, interviews, and correspondence.
11
Case Management & Deadline Tracking
Maintain digital calendars, reminders, and case management systems to ensure timely filings and organized workflows.
12
Trial & Litigation Support
Create digital trial binders, exhibits, summaries, and witness and expert file organization.
Insights & Resources
From the Blog
Practical tips and insights for personal injury attorneys. Stay tuned for upcoming articles.
Coming Soon
Building a Stronger Demand Package: What Adjusters Look For
A look at the key components of a compelling demand letter and how proper documentation makes the difference.
Coming Soon
Why Remote Paralegal Support Is the Future for Solo PI Firms
Remote legal support is growing fast. Here's why more solo and small-firm attorneys are making the switch.
Blog launching soon — subscribe to get notified when new articles are published. This blog content is for informational purposes only and is not intended to be legal advice.
Pricing
Freelance Paralegal Retainer Packages
On-demand paralegal support that reduces overhead, increases efficiency, and scales with your caseload. Flexible support billed monthly at tiered hourly rates based on volume.
Administrative Support Retainer
$65/hr
1–10 Hours/Month
- Estimated $65 – $650/month
- Administrative workload reduction
- Reduced administrative burden
- Rush requests available as add-on
- Secure, remote workflow
Case Support Retainer
$60/hr
11–20 Hours/Month
- Estimated $660 – $1,200/month
- Ongoing case support
- Improved case management
- Rush requests available as add-on
- Secure, remote workflow
- Ideal for growing caseloads
Comprehensive Paralegal Retainer
$55/hr
21+ Hours/Month
- Estimated $1,155+/month
- Comprehensive ongoing support
- Significant operational relief
- Rush requests available as add-on
- Secure, remote workflow
- Best value per hour
Add-On Fees & Additional Hours
Rush Request — 2 Business Days
$200 flat fee + $75/hr (initial flat fee required — ongoing work billed at $75/hour)
Rush Request — 1 Business Day
$350 flat fee + $75/hr (initial flat fee required — ongoing work billed at $75/hour)
Additional Non-Rush Hours
Billed at the applicable package rate
Custom Hourly Packages
Negotiable for more or fewer hours than standard retainers
Rush requests are subject to availability and must be approved in advance.
Terms & Conditions
- Monthly retainer paid in advance
- Services performed under attorney supervision
Disclaimer
- NorthStar Paralegal, LLC is not a law firm and does not provide legal advice. Nothing on this site or blog is intended as legal advice. Services are offered exclusively to licensed attorneys and law firms, not to the general public. If you need legal advice, please consult a licensed attorney.
Testimonials
What People Are Saying
Here are just a few of the great things people have to say about working with NorthStar Paralegal.
Helen's computer savvy, attention to detail, problem solving, and ability to build customer relationships were the attributes that made her my first choice. Highly recommended!
By far the best secretary that I have ever worked with. Helen is a team player, producing an excellent work product who takes the initiative, performing many necessary tasks without having to be asked.
Helen has always accomplished her work in an exceptional manner. She is hard working, diligent and highly skilled. I have always thought of her as an outstanding paralegal.
Helen is the most cooperative associate I have ever worked with in 40 years. She has patience beyond belief, dependability to the nth degree, with a strong and outstanding work ethic.
Helen is an excellent worker in every way. She is a highly qualified typist, and is very cordial and friendly with people. She is also obviously very bright which makes her a fast worker and a quick-study.
Helen's greatest skill is probably her ability to take on projects with little explanation and complete them competently. You can trust her to handle matters that require thinking and creativity.
Helen is the best secretary that I have ever worked with. She has the inherent ability to prioritize assignments and maintain a smooth flow while working with the conflicting demands of various attorneys.
Work is always completed in a timely fashion and without errors. Helen is very proficient in many computer programs, and is able to work with a wide variety of personalities.